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  Faculty
Beatrice Kalisch, PhD, RN, FAAN
Division Director and Titus Distinguished Professor
bkalisch@umich.edu

Education
PhD, University of Maryland, College Park, Maryland, 1970
MSN, University of Maryland, College Park, Maryland, 1967
BSN, University of Nebraska, Omaha, Nebraska, 1965

Research Interests
- Innovations in health care
- Intrahospital transport of the critically ill
- Image of the nurse
- Organizational change
- Health care organization behavior
- Use of foreign nurses in New York City hospitals

Yvonne Abdoo, PhD, RN
Assistant Professor
abdoo@umich.edu

Education
PhD, University of Michigan, Ann Arbor, Michigan, 1987
MSN, Wayne State University, Detroit, Michigan, 1972
BSN, University of Detroit – Mercy College, Detroit, Michigan, 1970

Research Interests
Yvonne Abdoo, Ph.D., RN, Assistant Professor at the Univ. of Michigan focuses on systems research; the delivery of quality, efficient, and effective health services, information technology; and the evaluation and implementation of new technologies to apply to nursing and the health care delivery sector.

The underlying theme in her research is to bridge technology with the end user, and to develop accurate, robust, user friendly, and technologically advanced information systems that enhance patient safety and bridge clinical practice, research, and management.

She teaches quality and operations management in the Nursing, Business, & Health Systems graduate program, as well as information technology concepts both at the undergraduate and graduate levels.

She has published and consulted on systems and database design, bar coding and other data input technologies in clinical practice, and data input technologies in research.

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Ada Sue Hinshaw, PhD, RN, FAAN
Dean and Professor
ahinshaw@umich.edu

Education
PhD, University of Arizona, Tucson, Arizona, 1975
MA, University of Arizona, Tucson, Arizona, 1973
MSN, Yale University, New Haven, Connecticut, 1963
BS, University of Kansas, Lawrence, Kansas, 1961

Research Interests
- Anticipated turnover study for nursing staff
- Validity of ratio scales for subjective nursing concepts
- Instrumentation of nursing staff, client quality and economic outcomes
- Development of testing of middle range practice models
- Evaluation of practice structures/environments influencing professional practice

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Ann M. Kruszewski, PhD, RN
Assistant Professor
annkrusz@umich.edu

Education
PhD, Wayne State University, Detroit, MI 1999
MSN, Wayne State University (Specialty in Medical-Surgical Nursing with emphasis on teaching clinical nursing), Detroit, MI 1973
BSN, University of Michigan, Ann Arbor, MI 1971

Research Interests
- Psychosocial adaptation to termination of pregnancy for fetal anomaly
- Coping of woman after miscarriage
- Education strategies in nursing
- Impementing evidence-based nursing practice
- Effect of positioning on discomfort from intramuscular injections in the dorsogluteal site.

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Milisa Manojlovich, PhD, RN, CCRN
Assistant Professor
mmanojlo@umich.edu

Education
PhD, University of Michigan, Ann Arbor, Michigan, 2003
MS, Rush University, Chicago, Illinois, 1989
ADN, Indiana University, Gary, Indiana, 1985
BEd, University of Windsor, Windsor Ontario, 197

Research Interests
I am interested in understanding how social structures in the hospital work environment affect various nursing processes that contribute to nursing as well as patient outcomes. Through ongoing research I hope to link nursing processes such as professional nursing practice behaviors and nurse/physician communication to improved patient outcomes.

I am intrigued by the question of whether or not nursing processes can be empirically linked to adverse patient occurrences and patient outcomes such as failure to rescue. I am also interested in the role of nursing administration in improving both nursing and patient outcomes.

Eventually, I would like to refine a theoretical framework, initially developed for the dissertation, to explain the relationships between some of these variables.

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Richard Redman, PhD, RN
Director of PhD Program and Professor
rwr@umich.edu

Education
PhD, University of Iowa, Iowa City, Iowa, 1979
MA, University of Iowa, Iowa City, Iowa, 1974
BSN, San Jose State University, San Jose, California, 1971
Diploma, St. Mary’s School of Nursing, Wauau, Wisconsin, 1963

Research Interests
- Measurements of clinical and organizational outcomes
- Patient safety
- Patient expectations for care experiences
- Assessment of quality of health care
- Development and testing of an instrument to measure patient expectations for hospital care

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Rosemarie Rowney, MPH, RN
Clinical Instructor and Director of Training for Bioterrorism Preparedness Initiative
rrrowney@umich.edu

Education
Graduate, Public Health Leadership Institute, Centers for Disease Control, University of California, 1995
MPH, University of Michigan, Ann Arbor, Michigan, 1977
BA, Bowling Green State University, Bowling Green, Ohio, 1971
Diploma, St. Vincent’s School of Nursing, Indianapolis, Indiana, 1962

Research Interests
Rosemarie Rowney was formerly the Manager/Health Officer of the Oakland County Health Division in Pontiac, Michigan prior to joining the University of Michigan. In that position, she was responsible for leadership and policy direction for public health programs serving over one million residents of an urban/suburban county northwest of Detroit, Michigan.

She oversaw a staff of 500 public health professionals working in communicable disease, environmental health, nutrition, personal health, substance abuse, health education and correctional health care. Ms. Rowney is experienced in public health disaster preparedness and response including the anthrax scares in her jurisdiction during the Fall, 2001 and has had extensive experience in leading public health teams in the identification and control of infectious disease outbreaks.

Ms. Rowney has spent her career in public health practice, teaching, research and leadership. She is a Registered Nurse with a Masters of Public Health from the University of Michigan. She serves as clinical faculty at both the Schools of Nursing and Public Health, and is Director of Training for the Bioterrorism Preparedness Initiative and the Michigan Center for Public Health Preparedness at the School of Public Health.

She has served in various leadership roles with state and national organizations and is the recipient of numerous awards. Rosemarie is also a graduate of the national Public Health Leadership Institute sponsored by the Centers for Disease Control and Prevention.

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Sharon Smith, PhDc, BSN
Graduate Student Instructor

Education
PhD Pre-Candidate, University of Michigan, Ann Arbor, Michigan, 2005
MS, University of Michigan, Ann Arbor, Michigan, 1984
BSN, Nazareth College, Kalamazoo, Michigan, 1976

Research Interests
- Creativity and innovation
- Change management
- Role transition

Sharon Smith is passionate about finding new ways to improve healthcare with creative ideas, innovative products / services / practices, and effective/efficient change management processes. Her research interests are focused on “the people side of change” looking at how individuals transition from an old practice or behavior to a new practice or behavior.

Ms. Smith is actively completing her dissertation, qualitative research addressing the phenomena of role transition – moving from the role of chief nurse executive to the role of chief executive officer.

Ms. Smith wears many hats. Currently, her time is divided between an active consulting practice (specializing in accreditation readiness, change management, and professional practice development), teaching in Division III (N657 Innovation & Change and N659 Systems Assessment), and completing her doctorate at the University of Michigan.

Ms. Smith is also accomplished speaker. With nearly 200 presentations to her credit, she speaks on such topics as integrated healthcare delivery, performance improvement, change management, transition, innovation and creativity.
Sharon Smith has a wide and varied background in the clinical, educational and administrative arenas.

Prior to starting her consulting business, she spent the 12 years with Mercy Health Services (now Trinity Health) of Farmington Hills, MI in a variety of positions - Vice President, Leadership Development and Quality at Battle Creek Health System in Battle Creek, MI; Internal Consultant for Accreditation and Regulatory Services at the Mercy Corporate Office; and as Vice President, Patient Care Services at Mercy Hospital, Detroit, MI.

Ms. Smith started her nursing career at the University of Michigan Medical Center (UMMC). During her tenure at the UMMC she held positions as Clinical Nurse Specialist in Surgical ICU, Nurse Manager in Thoracic Surgery and Pulmonary Medicine, and Nurse Educator in the Medical ICU.

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AkkeNeel Talsma, PhD, RN
Assistant Professor
Clinical Information Analyst, Senior
Clinical Affairs, University of Michigan Hospital

University of Michigan School of Nursing
400 North Ingalls, Room 4154
Ann Arbor, Michigan 48109-0482
Phone: 734-763-5199
Fax: 734-647-2416
antalsma@umich.edu

Education
PhD, University of Michigan, Ann Arbor, Michigan (1995)
MS, University of Michigan, Ann Arbor, Michigan (1991)
BSN, Academie voor de Gezondheidszorg, Groningen, The Netherlands (1987)
RN, Diakonessenhuis, Leeuwarden, The Netherlands (1984)

Introduction
Dr. Talsma has worked for ten years in the private sector, focusing on performance measurement, clinical improvement projects and patient safety, prior to joining the School of Nursing. She has participated in accreditation reviews (NCQA, JCAHO) and prepared numerous performance measures, such as HEDIS measures (including tool design, data collection from medical records, verification, submission) and conducted focused studies to identify areas for clinical improvement (1996). Dr. Talsma currently serves as re-elected Board member for this HMO.

Working in the medical information industry, she has consulted with large insurance companies and managed large HEDIS data collection and reporting operations in a for-profit environment (1999). Dr. Talsma implemented CMS' Sixth Scope of Work, a quality improvement program for Medicare, using an unique approach where quality indicators were bundled and reported by hospital and bench marking information. This information formed the baseline for state wide quality improvement activities in Michigan hospitals (2001).

For the past 4.5 years Dr. Talsma has worked in the Office of Clinical Affairs at the University of Michigan Hospital, implementing JCAHO Core Measures, Surgical Infection Prevention (SIP) measures, and the AHRQ Patient Safety Indicators. Aside from reporting the data, she is known to collaborate with key stakeholders and bring a multi-disciplinary representation together. The workgroup determines pertinent internal systems and processes to allow for modifications to take place to improve performance. Dr. Talsma has been invited to speak about the successful approaches to improve performance. Results from successful SIP interventions have been presented at national and state conferences. Her detailed study of the AHRQ Patient Safety Indicators has resulted in changes within the hospital information environment and the AHRQ has adopted a number of suggestions about ICD-9 codes and indicator logic. Dr. Talsma has implemented an unique data collection and reporting system, building off of existing anesthesia information systems, that captures data elements for the Michigan Keystone ICU Project and (future) JCAHO ICU core measures and CMS SCIP measures. The weekly reporting system allows clinicians to act quickly if gaps in care are noticed and provides trending and bench marking results of current ICU performance (2005).

Since 2003 Dr. Talsma is the clinical and research consultant to the Michigan Health & Safety Coalition (MH&SC)(www.mihealthandsafety.org). The MH&SC is a coalition of employers, insurers, State of Michigan representatives, consumers, unions, hospital and professional associations. The MH&SC's activities include the annual hospital survey that focuses on volumes of high-risk procedures and includes clinical activities known to improve outcomes. Dr. Talsma analyzes and presents the hospital data for the Coalition. As part of the Michigan State Commission on Patient Safety, Dr. Talsma provided analytical support and prepared a number of recommendations for safer care in Michigan. The report will be presented to Governor Granholm early 2006.

Research Interests
Patient Safety and the Culture of Safety
Failure to Rescue, nursing sensitive measures and multi-disciplinary factors
Peri-operative and ICU care outcomes
Annual Michigan Hospital survey. Hospital performance of high-risk procedures and recommended care activities

Current Research
- Patient Safety Event Reporting and Health Professionals Attitude Toward Patient Safety
- Culture of Safety and Nursing Sensitive Indicators: Failure to Rescue Results, Nursing Staffing Levels, and High-Risk Procedure Characteristics.
- Trend Analysis of Hospital Performance of High-Risk Procedures


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Dana J. Tschannen, PhD, RN
Assistant Clinical Professor
djvs@umich.edu

Education
PhD, The University of Michigan, School of Nursing,
Ann Arbor, Michigan 2005
MS, The University of Michigan, School of Nursing,
Ann Arbor, Michigan 2002
BSN, The University of Michigan, School of Nursing,
Ann Arbor, Michigan, 1997

Research Interests
-Work and environmental characteristics (as related to patient outcomes)
-IT adoption and readiness
-Use of IT in clinical practice
-Healthcare Communication and Collaboration
-Patient Safety

Dana
Huey-Ming Tzeng, PhD, RN
Associate Professor
humi@umich.edu

Education
PhD, The University of Michigan, School of Nursing,
Ann Arbor, Michigan, 1997
MS, The University of Michigan, School of Nursing,
Ann Arbor, Michigan, 1994
BSN, National Yang-Ming Medical University,
Taipei, Taiwan, 1990

Research Interests
- Patient safety in hospital care: Patient falls, hospital equipment, and infection control
- Research methodology and statistics
- Nursing management and health care delivery systems: Human resource management, medical ethics and professional obligation, nursing image, and occupational hazards
- Religion and spiritual care
- Newly emerging infectious diseases and nursing

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Katherine W. Vestal, PhD, RN, FAAN
Adjunct Professor
kvestal@umich.edu

Education
PhD, Texas A&M University, College Station, Texas, 1983
MS, Texas Woman’s University, Houston, Texas, 1975
BSN, Texas Christian University, Fort Worth, Texas, 1970

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STAFF

Jan Robison

Division and Student Administration Support

Kela Green
Division Administration Support

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